Police Report in Hanoi — Emergency Guide
Theft/loss report, insurance certificate — Hanoi, Vietnam.
Last Updated: 2026-06-18
- Emergency
- 115
- Estimated Processing Time
- 1–3 hours
- Estimated Costs
- Free
Vietnam Emergency 115
115📌 Sources and verification
Compiled from local authorities and the Korean mission. Call ahead to reconfirm hours and procedures.
💬Review highlights
“Theft report at 113 — asked for insurance certificate, got stamped English document.”
— travelalltheway.tistory
“After motorbike snatch — 113 report, case number to card issuer and insurer.”
— Reddit r/VietNam
“Wrong district station turned me away — confirm jurisdiction of incident location.”
— Naver Vietnam police reviews
Response Timeline
⏱Police report timeline
Move to safety · call 115 if threatened
Block cards and accounts
Visit Hanoi Police Hoan Kiem — incident jurisdiction
Acceptance certificate / Police Report
For insurance
Do This Right Now
For insurance
Say Police Report for insurance at the start.
Ensure safety
Call emergency if threatened
Block cards
International transactions OFF
Visit police station
Hanoi Police Hoan Kiem — where incident occurred
Request Police Report
Use the phrase below or say: for travel insurance · verify case number and stamp
Prepare evidence
Passport, item list, photos, receipts
Required Documents
Costs
| Item | Cost |
|---|---|
| Police report | Free |
Police
Hanoi Police Hoan Kiem
- Address:
- Hoan Kiem, Hanoi
- Phone:
- 113
Mission
Embassy of Korea in Vietnam
- Address:
- 4 Le Hong Phong, Ba Dinh, Hanoi
- Phone:
- +84-24-3831-5111
- Hours:
- Weekdays 09:00–17:00
- Website:
- https://overseas.mofa.go.kr/vn-ko
FAQ
Language barrier?▼
Use a translation app and ask hotel staff for interpretation help.
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