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Lost WalletHanoi, Vietnam

Lost Wallet in Hanoi — Emergency Guide

Block cards, police report — Hanoi, Vietnam.

Last Updated: 2026-06-18

Emergency
115
Estimated Processing Time
Card block immediate
Estimated Costs
Police free

Vietnam Emergency 115

115

📌 Sources and verification

Compiled from local authorities and the Korean mission. Call ahead to reconfirm hours and procedures.

💬Review highlights

  • Lost wallet after Old Quarter exchange — blocked cards, English loss report at police.

    travelalltheway.tistory

  • After rigged taxi meter also lost wallet — reviews repeat: use Grab in-app payment only.

    Reddit r/VietNam

  • HCMC police — item list in Korean and Vietnamese smoothed insurance claim.

    Naver insurance reviews

Response Timeline

Lost wallet timeline

Immediately

Block all cards — international transactions OFF

24hr golden window

1–2 hours

Hanoi Police Hoan Kiem — police report

List cards and cash amount

2–4 weeks

Insurance claim if covered

Do This Right Now

Golden window

Block cards immediately upon discovery.

1

Block cards via app

Turn off international payments immediately

2

Call bank hotline

Number on back of card — 24/7

3

Police report

Hanoi Police Hoan Kiem — Stolen vs Lost for insurance

4

List lost items

Cards, cash amount, IDs

5

Emergency cash

Travel companion, hotel, wire transfer

Required Documents

Police reportRequired for insurance

Costs

ItemCost
PoliceFree

Police

Hanoi Police Hoan Kiem

Address:
Hoan Kiem, Hanoi
Phone:
113

Mission

Embassy of Korea in Vietnam

Address:
4 Le Hong Phong, Ba Dinh, Hanoi
Hours:
Weekdays 09:00–17:00

FAQ

Cash only?

Insurance may require report if cash loss is covered.

Related Guides

115Hanoi, Lost Wallet