Lost Wallet in Tokyo — Emergency Guide
Block cards, police report — Tokyo, Japan.
Last Updated: 2026-06-18
- Emergency
- 110
- Estimated Processing Time
- Card block immediate
- Estimated Costs
- Police free
Japan Police · Tourist 03-3501-0110
110📌 Sources and verification
Compiled from local authorities and the Korean mission. Call ahead to reconfirm hours and procedures.
💬Review highlights
“Lost wallet at Shinjuku Station — staff directed to lost & found. Blocked cards in app immediately.”
— Naver Tokyo reviews
“Suspected card skim at konbini ATM — police gave case number with English explanation.”
— Reddit r/JapanTravel
“Cash lost only — reviews say insurance needs loss report, koban visit required.”
— Naver insurance reviews
Response Timeline
⏱Lost wallet timeline
Block all cards — international transactions OFF
24hr golden window
Tokyo Eki-mae Koban — police report
List cards and cash amount
Insurance claim if covered
Do This Right Now
Golden window
Block cards immediately upon discovery.
Block cards via app
Turn off international payments immediately
Call bank hotline
Number on back of card — 24/7
Police report
Tokyo Eki-mae Koban — Stolen vs Lost for insurance
List lost items
Cards, cash amount, IDs
Emergency cash
Travel companion, hotel, wire transfer
Required Documents
Costs
| Item | Cost |
|---|---|
| Police | Free |
Police
Tokyo Eki-mae Koban
- Address:
- Marunouchi, Chiyoda-ku, Tokyo
- Phone:
- 03-3212-4966
- Hours:
- 24 hours
Police
Shinjuku Koban
- Address:
- Nishi-Shinjuku, Tokyo
- Phone:
- 03-3342-0110
- Hours:
- 24 hours
Mission
Embassy of Korea in Japan
- Address:
- 2-5-10 Mita, Minato-ku, Tokyo 107-0052
- Phone:
- +81-3-3455-2601
- Hours:
- Passport intake weekdays 09:00–16:00
- Website:
- https://overseas.mofa.go.kr/jp-ko
Azabu-Juban Stn · same-day cases reported
FAQ
Cash only?▼
Insurance may require report if cash loss is covered.
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