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Lost PhoneNha Trang, Vietnam

Lost Phone in Nha Trang — Emergency Guide

Find My, SIM block, police report, insurance — Nha Trang, Vietnam.

Last Updated: 2026-06-18

Emergency
115
Estimated Processing Time
Police 1–3 hrs · insurance 2–4 weeks
Estimated Costs
Police report free

Vietnam Emergency

115

📌 Sources and verification

Compiled from local authorities and the Korean mission. Call ahead to reconfirm hours and procedures.

💬Review highlights

  • “Phone snatched by motorbike at Ben Thanh — warnings about using phone while walking are real.”

    — Reddit r/VietNam

  • “Vinaphone hotline SIM block — theft report at 113 for insurance.”

    — travelalltheway.tistory

  • “Da Nang beach loss — rechecked hotel, police, cafe before report, done in 1 hour.”

    — Naver Da Nang reviews

Response Timeline

⏱Lost phone timeline — Nha Trang

Within 5 min

Find My — locate, lock, play sound

Act while device is online

Within 30 min

Block SIM + change all passwords

24hr golden window

1–3 hours

나트랑 경찰서 — Police Report

Request Stolen not Lost

2–4 weeks

Insurance claim

Case number + IMEI + receipt

Do This Right Now

Insurance

Request Stolen not Lost on police report.

1

Remote lock via Find My

icloud.com/find or google.com/android/find

2

Block SIM

Call carrier hotline

3

Change passwords

Bank, email, messaging, Apple/Google ID

4

Police report

나트랑 경찰서 — use the phrase below if needed; bring passport, IMEI, purchase price

5

Insurance claim

Submit report copy + IMEI + receipt

Required Documents

IdentityName, DOB, passport #
DeviceModel, IMEI, color
IncidentTime, place, details

Costs

ItemCost
Police reportFree
Temp phoneCheck local retailer/carrier

Police

나트랑 경찰서

Address:
Nha Trang
Phone:
113
Google Maps에서 길찾기 →

Embassy

HCMC Consulate (Nha Trang area)

Address:
107 Nguyen Du, HCMC

Passport: HCMC or Hanoi

Google Maps에서 길찾기 →

FAQ

Insurance without report?▼

Unlikely — explicitly request Police Report for insurance.

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Nha Trang, Vietnam
115Nha Trang, Lost Phone