Lost Phone in Phuket — Emergency Guide
Find My, SIM block, police report, insurance — Phuket, Thailand.
Last Updated: 2026-06-18
- Emergency
- 1155
- Estimated Processing Time
- Police 1–3 hrs · insurance 2–4 weeks
- Estimated Costs
- Police report free
Tourist Police 1155
1155📌 Sources and verification
Compiled from local authorities and the Korean mission. Call ahead to reconfirm hours and procedures.
💬Review highlights
“Phone stolen Patong — 1155 connected Korean-speaking staff and escorted to station.”
— peunge.tistory
“AIS 1175 — SIM blocked in 10 min with passport number. eSIM also via app.”
— Naver Thailand telecom reviews
“Find My located phone — local police helped recover at a convenience store.”
— peunge.tistory · phone recovery
Response Timeline
⏱Lost phone timeline — Phuket
Find My — locate, lock, play sound
Act while device is online
Block SIM + change all passwords
24hr golden window
푸켓 관광경찰 — Police Report
Request Stolen not Lost
Insurance claim
Case number + IMEI + receipt
Do This Right Now
Insurance
Request Stolen not Lost on police report.
Remote lock via Find My
icloud.com/find or google.com/android/find
Block SIM
AIS 1175 / True 1242 / DTAC 1678
Change passwords
Bank, email, messaging, Apple/Google ID
Police report
푸켓 관광경찰 — use the phrase below if needed; bring passport, IMEI, purchase price
Insurance claim
Submit report copy + IMEI + receipt
🗣 What to say (Thai)
ต้องการใบแจ้งความเพื่อใช้กับประกันการเดินทาง
How to pronounce (romanized)
Tong gaan bai jaang gaan phuea chai kap bprakan gaan doen taang (I need a police report for travel insurance).
Show a translation app, or read slowly using the romanization above.
Required Documents
Costs
| Item | Cost |
|---|---|
| Police report | Free |
| Temp phone | Check local retailer/carrier |
Police
푸켓 관광경찰
- Address:
- Patong, Phuket
- Phone:
- 1155
- Hours:
- 24 hours
Find My + police recovery reported
Police
파통 경찰서
- Address:
- Patong Beach Rd, Phuket
- Phone:
- 191
Embassy
Embassy of Korea in Bangkok
- Address:
- 1777 New Petchburi Rd, Bangkok
- Phone:
- +66-2-247-7537
Passport reissue at Bangkok embassy
FAQ
Insurance without report?▼
Unlikely — explicitly request Police Report for insurance.
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