Hospital and emergency care in Hanoi, Vietnam — Australia traveler guide (2026)
Step-by-step local response and Australia consular guidance for hospital and emergency care in Hanoi.
- Emergency
- 115
- Updated
- 2026-06-19
- Nationality
- Australia
Vietnam Emergency 115
115📌 Official sources and verification
This guide uses your government's passport guidance and local official information. Call ahead to reconfirm hours, documents, and fees.
💬 Patterns repeated in traveler reports
Traveler reports repeatedly stress getting the original police document with a case number, calling the mission before visiting, and confirming document timing before changing flights.
💬Patterns repeated in traveler reports
“Multiple traveler reports describe recovering items after checking hotels and transport lost-and-found before filing with police.”
— Traveler reports · Reddit
“Insurance reports repeatedly mention having to revisit police when the document lacked a stamp or case number.”
— Police and insurance reports
“Travelers report missed cutoffs or wrong documents when they did not call the mission, hospital, or carrier first.”
— Consular and provider reports
Resolution timeline
⏱Hospital and emergency care in Hanoi, Vietnam — Australia traveler guide (2026)
Call the local emergency number for life-threatening symptoms
Prepare passport, insurance certificate, and medication list
Confirm interpretation and deposit requirements
Keep original medical records and receipts
Update the insurer and your national assistance service
Claim with the discharge record, diagnosis, and original receipts
What to do now
Call the local emergency number for life-threatening symptoms
Call the local emergency number for life-threatening symptoms
Prepare passport, insurance certificate, and medication list
Prepare passport, insurance certificate, and medication list
Confirm interpretation and deposit requirements
Confirm interpretation and deposit requirements
Keep original medical records and receipts
Keep original medical records and receipts
Update the insurer and your national assistance service
Update the insurer and your national assistance service
Claim with the discharge record, diagnosis, and original receipts
Claim with the discharge record, diagnosis, and original receipts
Important
Record the report time and case number for passports, cards, or phones, and photograph every document as a backup.
Required documents and evidence
Costs and timing
| Item | Guidance |
|---|---|
| Police | Police reports are normally free |
| Authority / provider | Confirm document, medical, or telecom fees with the official provider |
| Extra travel cost | Keep every receipt for insurance |
Phrase to show locally
🗣 What to say (Vietnamese)
How to pronounce (romanized)
Xin hãy giúp tôi. Vui lòng gọi cảnh sát.
Show a translation app, or read slowly using the romanization above.
Your nationality's responsible authority
Australian Embassy Vietnam
- Phone:
- +61-2-6261-3305
- Website:
- https://vietnam.embassy.gov.au/
This guide uses your government's passport guidance and local official information. Call ahead to reconfirm hours, documents, and fees.
Local police
Hanoi Police Hoan Kiem
- Address:
- Hoan Kiem, Hanoi
- Phone:
- 113
Local medical provider
Local medical provider
- Address:
- 458 Minh Khai, Hai Ba Trung, Hanoi
- Phone:
- +84-24-3974-3556
Frequently asked questions
What should I do first?▼
Get to safety, stop payment or account risks, preserve evidence, and obtain a police case number.
What should I confirm before visiting an authority?▼
Check appointments, intake cutoff, originals, photo specifications, and payment method on the official site and by phone.