Travel scams in Tokyo, Japan — Australia traveler guide (2026)
Step-by-step local response and Australia consular guidance for travel scams in Tokyo.
- Emergency
- 110
- Updated
- 2026-06-19
- Nationality
- Australia
Japan Police · Tourist 03-3501-0110
110📌 Official sources and verification
This guide uses your government's passport guidance and local official information. Call ahead to reconfirm hours, documents, and fees.
💬 Patterns repeated in traveler reports
Traveler reports repeatedly stress getting the original police document with a case number, calling the mission before visiting, and confirming document timing before changing flights.
💬Patterns repeated in traveler reports
“Multiple traveler reports describe recovering items after checking hotels and transport lost-and-found before filing with police.”
— Traveler reports · Reddit
“Insurance reports repeatedly mention having to revisit police when the document lacked a stamp or case number.”
— Police and insurance reports
“Travelers report missed cutoffs or wrong documents when they did not call the mission, hospital, or carrier first.”
— Consular and provider reports
Resolution timeline
⏱Travel scams in Tokyo, Japan — Australia traveler guide (2026)
Stop further payment or cash withdrawal
Save receipts, chats, vehicle number, and photos
Report to police and card issuer
Move to safety first if threatened
Ask the issuer about cancellation or chargeback
Monitor accounts and report any follow-on loss
What to do now
Stop further payment or cash withdrawal
Stop further payment or cash withdrawal
Save receipts, chats, vehicle number, and photos
Save receipts, chats, vehicle number, and photos
Report to police and card issuer
Report to police and card issuer
Move to safety first if threatened
Move to safety first if threatened
Ask the issuer about cancellation or chargeback
Ask the issuer about cancellation or chargeback
Monitor accounts and report any follow-on loss
Monitor accounts and report any follow-on loss
Important
Record the report time and case number for passports, cards, or phones, and photograph every document as a backup.
Required documents and evidence
Costs and timing
| Item | Guidance |
|---|---|
| Police | Police reports are normally free |
| Authority / provider | Confirm document, medical, or telecom fees with the official provider |
| Extra travel cost | Keep every receipt for insurance |
Phrase to show locally
🗣 What to say (Japanese)
How to pronounce (romanized)
Tasukete kudasai. Keisatsu ni renraku shite kudasai.
Show a translation app, or read slowly using the romanization above.
Your nationality's responsible authority
Australian Embassy Tokyo
- Phone:
- +61-2-6261-3305
- Website:
- https://japan.embassy.gov.au/
This guide uses your government's passport guidance and local official information. Call ahead to reconfirm hours, documents, and fees.
Local police
Tokyo Eki-mae Koban
- Address:
- Marunouchi, Chiyoda-ku, Tokyo
- Phone:
- 03-3212-4966
Shinjuku Koban
- Address:
- Nishi-Shinjuku, Tokyo
- Phone:
- 03-3342-0110
Local medical provider
Tokyo Medical Center
- Address:
- Meguro-ku, Tokyo
- Phone:
- 03-3411-0111
Frequently asked questions
What should I do first?▼
Get to safety, stop payment or account risks, preserve evidence, and obtain a police case number.
What should I confirm before visiting an authority?▼
Check appointments, intake cutoff, originals, photo specifications, and payment method on the official site and by phone.