Hospital and emergency care in Tokyo, Japan — United Kingdom traveler guide (2026)
Step-by-step local response and United Kingdom consular guidance for hospital and emergency care in Tokyo.
- Emergency
- 119
- Updated
- 2026-06-22
- Nationality
- United Kingdom
Which hospital or emergency number should you use in Tokyo?
For hospital in Tokyo, Japan, confirm the situation on site, preserve evidence, and call the responsible office before travelling across town. The steps below are ordered around the points travelers most often get stuck on.
Japan Police · Tourist 03-3501-0110
119Resolution timeline
⏱Hospital and emergency care in Tokyo, Japan — United Kingdom traveler guide (2026)
Call the local emergency number for life-threatening symptoms
Prepare passport, insurance certificate, and medication list
Confirm interpretation and deposit requirements
Keep original medical records and receipts
Update the insurer and your national assistance service
Claim with the discharge record, diagnosis, and original receipts
What to do now
Call the local emergency number for life-threatening symptoms
In Tokyo, get to a safe place first, then check the loss site, hotel, and transport operator while recording time and location.
Prepare passport, insurance certificate, and medication list
Ask the local police or responsible desk for an original document with a case number, then photograph it as backup.
Confirm interpretation and deposit requirements
Before visiting British Embassy Tokyo, call to confirm appointment rules, intake cutoff, originals, photo specs, and payment method.
Keep original medical records and receipts
Change flights or lodging only after confirming document timing, and keep every receipt for insurance.
Update the insurer and your national assistance service
Group the required documents, separate originals from copies, and save photos for insurer or authority submission.
Claim with the discharge record, diagnosis, and original receipts
Before leaving Japan, reconfirm airline and entry requirements, then complete the full replacement process at home.
Important
Record the report time and case number for passports, cards, or phones, and photograph every document as a backup.
Required documents and evidence
Costs and timing
| Item | Guidance |
|---|---|
| Police | Police reports are normally free |
| Authority / provider | Confirm document, medical, or telecom fees with the official provider |
| Extra travel cost | Keep every receipt for insurance |
Phrase to show locally
🗣 What to say (Japanese)
How to pronounce (romanized)
Tasukete kudasai. Keisatsu ni renraku shite kudasai.
Show a translation app, or read slowly using the romanization above.
Your nationality's responsible authority
British Embassy Tokyo
- Phone:
- +44-20-7008-5000
This guide uses your government's passport guidance and local official information. Call ahead to reconfirm hours, documents, and fees.
Local police
Tokyo Eki-mae Koban
- Address:
- Marunouchi, Chiyoda-ku, Tokyo
- Phone:
- 03-3212-4966
Shinjuku Koban
- Address:
- Nishi-Shinjuku, Tokyo
- Phone:
- 03-3342-0110
Local medical provider
Tokyo Medical Center
- Address:
- Meguro-ku, Tokyo
- Phone:
- 03-3411-0111
Patterns repeated in traveler reports
Frequently asked questions
What should I do first?▼
Get to safety, stop payment or account risks, preserve evidence, and obtain a police case number.
What should I confirm before visiting an authority?▼
Check appointments, intake cutoff, originals, photo specifications, and payment method on the official site and by phone.
Field decision guide
How to make the right call in Tokyo
The right next step for hospital in Tokyo, Japan depends on whether the issue is loss, theft, medical urgency, insurance evidence, or consular documentation. Use these checks to avoid losing time on the wrong office or document.
Check 1
For symptoms that could become urgent, use local emergency care first and insurer approval second.
Check 2
Ask for itemized receipts, diagnosis notes, medicine names, and discharge records before leaving the clinic or hospital.
Check 3
If language is a problem, ask the provider to write the diagnosis, treatment, and follow-up restriction in short phrases that can be translated later.
Emergency contact
Tokyo: 119
Nationality check
United Kingdom · +44-20-7008-5000
Official source
Recheck before you goDouble-check the points travelers keep running into
These are the extra checks United Kingdom travelers often need when handling Hospital in Tokyo, Japan.
Repeated pattern
For emergencies, call the local emergency number before waiting for insurer approval
Documents and evidence
Prepare passport, insurance policy, and a working payment method
Avoid lost time
Keep original medical records and receipts for insurance
Confirm on the ground
Tokyo · Japan · Hospital
Official confirmation
Procedures, fees, and cut-off times can change. Reconfirm through +44-20-7008-5000 or the responsible official office before traveling across town.
Check before you move
In an emergency, do not wait only for insurer approval. Contact emergency care first.
Details insurance, missions, or police often ask for later
- Passport/ID copy or photo
- Time and place of the incident
- Receipts, card records, or booking numbers
- Police case number or office name
Nationality-specific verification
What is different for United Kingdom travelers handling Hospital in Tokyo
United Kingdom travelers should request itemized medical documents and receipts that their insurer can review later.
Traveler hotline
+44-20-7008-5000
Confirm opening status and required documents before traveling to an office.
Local destination context
Tokyo, Japan
Local emergency number in this guide: 119